Woocommerce

WooCommerce is the world's most popular open-source e-commerce solution, giving WordPress websites the power to become fully functional online stores.
Type
E-commerce platforms

Power your WordPress store with AI-driven support

Connect Engaige with WooCommerce to unify your customer service with your store data. Use AI to retrieve real-time order details, automate status updates, and provide personalized support based on customer purchase history.

  • Unified order insights: access complete order histories instantly to resolve inquiries without switching tabs.
  • Real-time status: provide customers with up-to-the-minute updates on order processing and fulfillment status.
  • Seamless context: empower your AI with deep product and customer data to deliver accurate, personalized advice.

Get customer orders
Retrieves the three most recent orders associated with a customer's email address. This allows the AI to quickly understand the customer's recent history and context without asking them to provide an order number first.
Get order
Retrieves full order details—including status, product list, tracking number, and billing information. This serves as the AI's central entry point for providing a complete order overview and identifying the correct purchase during a conversation.

View other integrations

Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

Increase in store conversion by 30% and resolve support up to 80%