FedEx

FedEx is a worldwide shipping and logistics service for both businesses and consumers.
Type
Shipping and tracking
Website
fedex.com

Boost self-service rates by connecting with FedEx

By integrating FedEx with Engaige's customer service automation platform, customers can track shipments in real-time, adjust delivery preferences, and resolve issues on their own. Automation reduces agents' workload and boosts customer satisfaction with quick self-service options.

  • Boost customer agent happiness by reducing their workload
  • Improve customer satisfaction by boosting self-service rates
  • Automate processes so agents can focus on the tougher tasks and keep customers happier

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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

Increase your conversion rate by 30% and resolve up to 80% of your support tickets