We are Engaige, the leading automation platform for complex customer service cases. We reduce costs and increase customer happiness and retention for midsize and larger companies who are serious about customer experience.
Increase your revenue by giving instant, 24/7, personalised advise and support in your customer journey.
Supercharge your agents by recommending a solution or by surfacing the right content so they can efficiently resolve tickets.
Automatically perform refunds, start investigations with carriers, or resend missing items based on your business logic.
Meet Engaige, a fully AI-based solution trained on your company's data.
Automatically tag your conversations and route them to the right agent.
Identify trending tickets, see ticket volumes and instantly understand what is causing those tickets.
Automatically solve your most complex Customer Service questions, reducing costs by up to 40%