This is the Privacy Statement of the website https://www.letsengaige.com (hereinafter referred to as: ‘Website’). This statement applies to all personal data that Engaige Technologies BV., Eendrachtsweg 22a, 3012 LB, Rotterdam (hereinafter referred to as ‘we’, ‘our’ or ‘us’), processes of its website visitors (hereinafter referred to as: ’you’ and ‘your data’) via the Website. This statement will explain how we will use the data that we collect via the Website and which rights you have with respect to your personal data.
We may share your data with group entities located in the European Economic Area (“EEA”). We may share your data with third parties that provide database-, server-, maintenance-, security-, or other similar services to us (hereinafter referred to as ‘data processors’). If we provide access to your data, we require the third parties to keep your data confidential and instruct these parties to process this data only on behalf of us. Furthermore, we may also disclose your data if we believe that the disclosure is required by law, or is in response to a legal request. We will not share/sell your data with any third parties for remarketing purposes.
We implemented appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and against all other forms of unlawful processing. Also, we require our data processors to implement such appropriate technical and organizational measures.
Your data will be stored no longer than is necessary for the purposes for which the personal data is collected unless otherwise required by law. We retain information of all processed orders for seven years in order to fulfill our obligations under applicable tax laws. Information of accounts without any orders will only be stored for 18 months before it is deleted from our system, the same will be valid for accounts inactive for 24 months (with inactive we mean that we have not noticed any interaction by you with our Website for a consecutive period of 24 months). All artwork files uploaded on our platform will be stored for a period of 18 months before deletion.
You may contact us by using the contact details at the bottom of this privacy statement, if you wish:
We may request provision of additional information necessary to confirm your identity. The rights mentioned above do not always apply and we will review per request if we need to take action in order to comply with the GDPR. We will provide information on the actions taken without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. We shall inform you of any such extension within one month of receipt of your request, together with the reasons for the delay. You have the right to lodge a complaint with the a supervisory authority if we do not respond in time or for any other reason.
We prioritize the privacy of our users and adhere strictly to regulations regarding the use of data obtained through third-party platforms, such as email service providers and customer experience platforms. It is our policy to not use any data acquired from these platforms to develop, improve, or train generalized artificial intelligence (AI) and machine learning (ML) models without the express consent of our users. Our use of data from these platforms is solely for the purpose of enhancing the individual user experience by generating personalized suggestions and actions specific to each user’s interaction with our application. This approach ensures that data is not retained, transferred, sold, or utilized for the development or enhancement of generalized AI or ML models outside the individual user’s personalized context without their express consent.
It is possible that this statement will be amended in the future. The most recent version will be available on this page at all times.
If you have any questions or complaints, please do not hesitate to contact us!