Not on the hype but based on 20+ years of scaling complex Customer Service organisations.
Engaige has emerged from our extensive 20+ years of experience in Customer Experience across various industries.
Throughout two decades, we have learned the hard way what it takes to provide exceptional (international) customer support that fosters customer loyalty.
With a diverse team of over 300 agents representing 38 nationalities, we have served numerous international brands and continue to do so.However, scaling customer service internationally is challenging.
That's why we have developed a solution to address this problem.
We enable companies to create seamless customer experiences, offering an efficient and effective way to scale customer support while maintaining the highest service level.
It’s our mission to be a leading provider of custom CX solutions using generative AI to drive growth for serious companies.
Moving beyond automated solutions, at Engaige, we firmly believe that exceptional service stems from a harmonious blend of human interactions and cutting-edge technology, seamlessly integrated and heavily automated where appropriate.
Engaige stands apart as more than just a chatbot or a pre-packaged business solution; it is a comprehensive, long-term strategy designed to empower brands in genuinely caring for their most valuable asset—their customers—with efficiency and a commitment to quality.
We would be delighted to share our knowledge, connect you with our satisfied clients, and demonstrate why Engaige represents the future-proof solution for scaling your customer experience department.