AIĀ for printing CX: Discover human-like automation for customer supportĀ 

Deliver exceptional customer experiences, boost sales and reduce CX costs by 80% with AI-powered customer service

Give customers access to your CX agent at scale

80%

Decrease in
Time to Resolution

20%

Conversion Uplift

80%

Cost Reduction
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We understand the challenges in Print

Automatically solve your most complex Customer Service questions, reducing costs by up to 80%

Product-related Questions Handling

We firmly believe that the key to building a successful startup lies in the speed of execution and innovation.That is why we consistently encourage our team members to think about how we can accelerate...

Customers can accessinformation about products, including options, detailed descriptions, and printing templates. This feature aims to answer mo cstomer inquiries

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FAQ Handling

At Engaige we prioritize the end result and the pursuit of truth over the desire to win arguments.

Ego has no place in our philosophy.

Our focus is on our achieving...

This system is designed to tackle repetitive questions effectively. Agents will never have to answer the same question twice.

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Order Status

Dream bigger with Engaige. Our purpose extends beyond building a simple SaaS tool. We are on a mission to revolutionise the way customers engage with brands.

We...

Customers are able to track their orders in real-time through the chat by talking to the AI agent, which provides updates on order status, item status, and includes a link for tracking and tracing.

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Order Cancellation

We are not solely focused on building a product or service; our true aim is to create exceptional experiences that prioritise the needs and satisfaction of our customers.

We instill...

The AIĀ agent is able to help customers who reach out to the CX team in a much more personal process than a selve-service solution, while deflecting the conversation from valuable CX resources.

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Update Delivery Address

We firmly believe that the key to building a successful startup lies in the speed of execution and innovation.That is why we consistently encourage our team members to think about how we can accelerate...

After placing an order, if customers need to change the delivery destination, they can request an address update.

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Send Previously Uploaded Artwork

At Engaige we prioritize the end result and the pursuit of truth over the desire to win arguments.

Ego has no place in our philosophy.

Our focus is on our achieving...

Customers are able to request a resend of previously uploaded artwork, useful for repeat orders or when the original artwork file has been lost.

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Send Invoices

Dream bigger with Engaige. Our purpose extends beyond building a simple SaaS tool. We are on a mission to revolutionise the way customers engage with brands.

We...

Invoices are automatically sent to the customerā€™s email or made available for download at a specific location upon request.

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Create Reorders

We are not solely focused on building a product or service; our true aim is to create exceptional experiences that prioritise the needs and satisfaction of our customers.

We instill...

Customers can create new orders with the same specifications as past orders by talking to the AI agent.

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...and Much More

Engaige is not a one-size-fits-all solution. Features cater to your company's specific needs to improve CX while reducing costs.

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Engaige instantly solves 60% of your tickets by integrating with your systems

Solves common customer issues automatically
Dynamic and empathic responses based on the conversation and context
Speaks every language
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Read how Engaige was created with the printing industry in mind

Engaige at the Online Printing Symposium
Engaige Agent Assist

Make your human agents twice as efficient with AI Agent Assist

Agent Assist lives within your contact center, seamlessly integrating into your agents' workflow, designed to supercharge your Customer Support team

Identifies steps for issue resolution and the necessary actions
Asks human agent approval for the suggested solutions
Automatically executes accepted solutions and drafts responses to update the customer on the actions taken
AgentĀ Assist
An engaige chat image to show our AI agent solving customer service agents
Engaige Solve & Support

Reduce CX costs

Automatically solve your most complex Customer Service questions, reducing costs by up to 60%

Assist agents with relevant content and recommendations
Perform fully automated actions
Lower cost per ticket
Solve & Support
Engaige Solve & Support

Reduce CX costs with autonomous ticket automation

Automatically solve your most complex Customer Service questions, reducing costs by up to 80%

Understands your customers' questions and identifies necessary actions
Executes solutions fully autonomously, with no need for manual intervention
Ensures cost-efficiency with the lowest cost per ticket and the quickest average resolution time
Solve & Support
Engaige Insights

Understand your customers and your optimise workflows

Uncover insights from support interactions. Maximise cost savings and boost customer happiness

Route your tickets to the right agent
Identify trending tickets
Automate knowledge base management
Insights