Resolve support questions and sell more with AI Agents
Understands your products and support policies, increase conversion by 30% and resolves up to 80% of customer questions just like your best agent would.
Integrates with any support platform
Matches your style & tone of voice
Built for ecommerce
Tessa van der Lof, Head of Operations
Otrium
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Launch in days, continuously improve
Start quickly with Agent Assist or full autonomy, then optimize weekly to reach 40–80% resolution.
Match your unique tone of voice
Your AI agent learns and mirrors your brand’s exact communication style, just like your best agents.
Instantly resolve WISMO questions
Fully resolves order questions by interpreting live order and carrier data through your specific support policies.
Capture sales your team never could
Your AI agents guide shoppers through sizing, comparisons, and product details, driving conversions up to 30%.
Integrates with your stack
Instantly connect Engaige with the tools you rely on. No migrations, no messy webhooks: just connect, click, and let your AI work inside your existing setup.
DTC owners want quick results. So do we.
Flip the switch and Engaige is resolving real tickets before your coffee is even brewed. You decide what stays human and what your AI agent handles.
Week 1: 30% resolution
Train your AI agent to truly represent your brand. It learns your products, collections, and FAQs to give accurate and helpful responses. Support that feels human, fast, and unmistakably you.
Week 4: 50% resolution
Use our templated ecommerce policies and tailor these to your specific workflows to go beyond sending that tracking link that your customer has already checked.
Week 8: 80% resolution
Understand what your customers inquire about. Use these insights to provide feedback and continuously improve your automation.
Resolving 50% of 120,000 yearly customer questions with Otrium
