Give your customers exactly what they’re looking for

From skincare to fitness gear, Engaige’s AI Agent acts like your best sales advisor. It guides shoppers to the perfect product in seconds, saving your CX team time and boosting conversions by up to 30%.

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See how AI sells like your best agent
Join e-commerce brands that sell smarter with AI product advice

Customers don’t know what they don’t know

Shoppers often need help choosing the right product. But giving that advice manually takes up valuable agent time and doesn’t scale. Without quick, tailored recommendations, customers leave without buying.

How most AI tools handle product questions

Hi! I’m looking for a cream I can use for a rash.
I’ve attached a photo.
Hi Sara, let me check.
One moment.
Ok!
How about this one: /shop/product/glue
Uh… that looks like glue?
Oh, sorry about that. Let me try again.
Ok.
Maybe this one?
/shop/product/mosquito-spray
Chat ended by customer

How Engaige handles product questions

Hi! I’m looking for a cream I can use for a rash.
I’ve attached a photo.
Hi Sara, thanks for sharing the photo. Let me have a look.
Ok!
For what I can see, it looks like dry skin irritation.
A lot of our customers use this cream to calm and cool the skin. Would you like me to show you?
Yes, that sounds perfect!
Great, here’s the link to the product:
Ticked solved

Help your customers find what they need, instantly

Product advice

Don’t leave money on the table

It’s simple: the right product advice makes people buy. With Engaige, more shoppers convert and they spend more when they do. On average, conversion jumps 7-12% and basket size grows 1.7%.

"With Engaige, we automatically resolve 50% of the 120,000 support tickets we receive each year."
Ivo Klink La Souris

Tessa van der Lof

Otrium

The right advice makes the sale

Hesitation kills sales. With Engaige, your AI Agent can give shoppers quick, relevant recommendations that build trust and make buying easy.

Without Engaige
Confusing options
+
No guidance
=
"With Engaige, we automatically resolve 50% of the 120,000 support tickets we receive each year."
Ivo Klink La Souris

Tessa van der Lof

Otrium

How Engaige handles product advice

Our AI Agent follows the exact same steps your support team would. And it does it at scale.

Shopper asks for advice

They’re not sure which product fits their needs and reach out for help.

AI interprets intent

The AI Agent understands what they’re looking for whether it’s product type, size, or budget.

AI pulls product data

The AI Agent pulls from your catalogue, reviews, and policies to find the best match.

Make 30% more sales on auto-pilot

"With Engaige, we automatically resolve 50% of the 120,000 support tickets we receive each year."
Ivo Klink La Souris

Tessa van der Lof

Otrium

Smiling woman with long hair in a bright pink top sitting in front of stacked Otrium branded boxes.

“Engaige offered control, flexibility, and the ability to really incorporate AI in a more human way that operates 24/7. This way we could automatically resolve 50% of tickets.”

Tessa van der Lof
Head of Operations, Otrium
50%
Support tickets resolved without human interaction
60%
Faster response times

More ways Engaige makes support easier

From lost packages to product advice, your AI Agent handles the cases that slow your team down quickly, fairly, and in your brand voice.

WISMO

Cut down on WISMO tickets with instant tracking updates and faster resolutions.

Damaged items

Resolve simple claims on the spot and pass the tricky ones to your team with context.

Subscriptions

Give subscribers the flexibility to skip, pause, or update their plan instantly.

Refunds & returns

Approve simple refunds and returns instantly and enforce your policies every time.

Smiling woman with shoulder-length blonde hair wearing a beige blazer and pink blouse in a bright room with white window blinds.Side profile of a young blond man in a white shirt outdoors with greenery and a lantern in the background.Smiling woman with long blond hair wearing a pink top and gold necklace indoors.Portrait of a man with dark hair and a beard wearing a black shirt, looking directly at the camera indoors.

Turn product questions into more sales with AI

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Oops! Something went wrong while submitting the form.
Join e-commerce brands that sell smarter with AI product advice