Meet the AI that acts like your best CX agent.
Engaige takes all the actions you want and leaves embarrassing answers out of the conversation. Take your control back over AI and resolve up to 80% of questions.
These brands took control back over their AI
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The question an average AI solves
Most AI only handle the basics, leaving your team to clean up the complex tickets. They lack the depth to truly take over. The questions we solve for you From WISMO to complex refunds and subscriptions. We give you the control to automate 80% of your tickets while acting exactly like your best agent.
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AI support, trained on how you work
Engaige uses your policies, documents, and systems to reason and take actions exactly the way your best agent would. Returns, refunds, exchanges, subscriptions... You can see every step it takes and why.
Connect your store in one click
In one easy click, Engaige will be connected to your ecosystem so it can take all the actions like a human agent does. At scale, 24/7 and free of unexpected or embarrassing answers.
Engaige responds the way you want. Period.
Before anything goes live, you decide how Engaige should respond with simple instructions. Use the playground to test real-world scenarios and adjust responses until they meet your standards.
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Every autonomous agent starts here
Autonomous agents are the real deal. But before you go into scale mode, exercise your power of control and determine if you are satisfied with the answer in actual customer conversations.
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Scale when you're ready
Once your AI agent meets your standards, turn on full autonomy per question type, one by one. Start small, prove it works, and gradually build up toward an 80% resolution rate.
See what's working, fix what isn't
Every conversation is recorded so you can spot where the AI performs well, where it needs guidance and improve it step by step without guesswork.
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You're not left to figure it out alone
We handle every step with care so the switch feels effortless, even if it takes time. Your data stays safe, your workflows stay intact, and you always know what’s happening next.
How Otrium resolves 65% of its 120,000 customer questions every year
“Engaige offered control, flexibility, and the ability to really incorporate AI in a more human way that operates 24/7. This way we could automatically resolve 50% of tickets.”
Everyday e-com challenges you can solve with Engaige
Engaige handles the questions and issues your team deals with every day using your rules, your systems, and your way of working.
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We got every integration and take every
action you need for your
store
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We are where your customers are
Different e-com journeys, same challenges
Different brands, but the same challenges. Read how Engaige can help you solve your support challenges.
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Automate your #1 ticket type and free up your team
