Loop

Loop Returns is a comprehensive returns management platform for ecommerce brands, primarily on Shopify.

Type

Returns

Website

https://www.loopreturns.com/

Connect Loop Returns for a powerful post‑purchase experience

Transform returns and exchanges into opportunities—seamlessly and profitably

Automatically surface branded return portals with live tracking, refund status, store credit or exchange options—all without raising a support ticket.

Incentivize exchanges through features like “Shop Now,” Instant Exchanges, bonus credits, and fraud‑safe workflows to reduce refund rates and increase revenue retention.

Prevent abuse and optimize costs with rule-based workflows, smart fraud detection, deep analytics, and multi-carrier reverse logistics—freeing your team to focus on strategic tasks.

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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

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