Firmhouse

Firmhouse is a European focused recurring commerce platform that helps Shopify merchants launch product subscriptions.

Type

Subscription

Website

https://www.firmhouse.com/

Connect Firmhouse for powerful subscription & returns support through Engaige

Empower customers to manage subscription lifecycles and returns without needing support agents

Automatically surface subscription details, plan status, next billing or shipment date, churn risk and return order updates within Engaige powered chats and customer portals.

Let customers self-serve by creating return orders, initiating partial returns, or canceling individual items via the Firmhouse Self-Service Center embedded through Engaige.

Reduce support workload by automating lifecycle events, return workflows, and customer notifications, freeing agents to focus on high value growth and retention conversations.

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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

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