Next Chapter

Next Chapter Next Chapter is a leading headless e-commerce platform that enables businesses to scale their B2B, B2C, and marketplace operations from a single unified suite.

Type

E-commerce platforms

Website

https://www.nextchapter-ecommerce.com/en/

Accelerate your growth with AI-powered commerce support

Connect Engaige with Next Chapter to unify your customer service with your e-commerce data. Use AI to retrieve real-time order details, automate status updates, and provide personalized support across all your B2B and B2C sales channels.

Unified order insights: access complete order histories across multiple channels instantly to resolve inquiries faster.

Real-time status: provide customers with up-to-the-minute updates on order processing and fulfillment status.

Seamless context: empower your AI with deep product and customer data to deliver accurate, personalized advice.

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Get order

Retrieves full order details—including status, product list, tracking number, and fulfillment partner. This serves as the AI's central entry point for providing a complete order overview and mapping connections between other integrated apps.

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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

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