Sendcloud

Sendcloud is a European shipping automation platform for e-commerce businesses, offering seamless integrations with stores and carriers.

Type

Shipping and tracking

Website

https://www.sendcloud.com/

Connect Sendcloud for complete shipping and returns support through Engaige

Empower customers to track, manage, and return their shipments, without needing support agents.

Automatically surface live tracking updates, delivery status, and return progress from Sendcloud within support chats or customer portals via Engaige.

Let customers create return requests, choose drop-off methods, receive labels or QR codes, and monitor return status.

Reduce WISMO and returns-related tickets by automating branded tracking emails, portal access, shipping analytics, and refund workflows.

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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

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