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Recharge
Recharge Retain is a retention-focused add-on for subscription brands.
Connect Recharge Retain for intelligent subscription retention via Engaige
Use Engaige to automatically surface retention tools and support customers in handling common subscription hiccups, without agent intervention
Update subscription products
Allows customers to swap items or adjust quantities within their active subscription. This ensures customers always receive exactly what they want, increasing satisfaction and lifetime value.
Update subscription
Modifies the delivery schedule of a subscription (e.g., changing from every 30 days to every 60 days). This flexibility helps customers align deliveries with their actual consumption, reducing the likelihood of cancellation.
Change delivery adress
Updates the shipping address for future subscription deliveries. This ensures recurring orders continue to reach the correct location without requiring manual data entry from your team.
Cancel subscription
Processes a subscription cancellation instantly. The AI can be configured to guide the customer through a retention flow or gather feedback before finalizing the request, ensuring a smooth exit experience.
Pause subscription
Allows customers to temporarily pause their subscription instead of cancelling it. This is a critical retention tool, helping you save customers who simply have too much stock or are going on vacation.
Retrieve subscription details
Fetches complete subscription details—including status, upcoming deliveries, and product preferences. This serves as the AI's central entry point for providing a full overview of the customer's recurring orders.
View other integrations
Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.
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