Shopify
Shopify is a leading e-commerce platform that enables businesses to set up and run online stores easily.
Boost your Shopify store with AI-powered customer service automation
Connect Engaige with Shopify to analyse customer purchasing data and provide personalised support. Use AI to track order history, automate common questions, and give real-time product recommendations to boost customer satisfaction and loyalty.
- Use real-time data from Shopify to communicate order statuses to customers
- Let customers easily change their delivery addresses using data from Shopify for smooth updates
- Give personalised product recommendations by looking at customer behavior from Shopify
Apply discount code
Gives a one time discount code or an automatic discount to the given customer.
Get_customer_orders
Retrieve the 3 latest order placed by the given email
Change delivery adress
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Add Tag
Adds a tag to an order. This tag can be a code, a word or even numbers. Some clients want to add a tag the a specific order, for example to add a code or even 'delayed' to the order. On this they can increase visibility or even set automations in Shopify based on tags.
Cancel Order
Sometimes a customer will want to cancel an order after placing it
Get Order
Retrieve the order of the customer. Either to check status, fetch details like the products ordered, retrieve the tracking details, the fullfilment partner, etc... Usually the entry point for the AI has this gives a good overview of the order and also the connection points between the other apps
View other integrations
Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.
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