Shipstation

ShipStation is a leading SaaS shipping platform that streamlines e-commerce fulfillment by integrating multi-carrier shipping

Type

Shipping and tracking

Website

https://www.shipstation.com/

Connect ShipStation for comprehensive shipping support through Engaige

Empower customers to track orders, manage shipments, and self-serve, with no agent interaction needed

Automatically surface live shipment data carrier, tracking number, delivery status, and return progress.
Let customers create return requests, initiate label printing, track shipments, and view delivery timelines through self-service interfaces.
Reduce WISMO and shipping-related tickets by automating real-time tracking, branded notifications, carrier rate insights, and bulk shipment updates.

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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

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